Real World Relevance.wmv - Section 3: Business Letter

  Real World Relevance.wmv
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Business Letter

Unit 2: Writing
Lesson 3 of 13

Objective: SWBAT effectively express claims in a coherent manner to a business using pertinent facts, details, and examples in a business letter format about a product with which they are dissatisfied.

Big Idea: Why in the world did I buy this?

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customer satisfaction measurement
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